01
Lease and property
context before outreach
Collections and reconciliation for property managers
Collect rent and reconcile payments without replacing your property software
Certeza connects tenant, lease, property, charge, and payment; coordinates authorized reminders; and keeps promises, partial payments, and exceptions visible.
Your property system keeps leases and owner settlements. Your bank or gateway processes funds. Certeza adds follow-up and reconciliation without listing properties, holding money, or managing maintenance.
- recurring rent cycle
- Every month
- coordinated channels
- 4+
- of property software
- No migration
Certeza key points
02
Rent and charges
obligations separated by period
03
Promises and partials
visible collection history
04
Payments and exceptions
ambiguous cases go to review
Rental receivables
Every rent charge needs the right context to be collected and reconciled
Certeza works as a receivables layer on top of the current operation instead of trying to become another property-management ERP.
01
01
Receivables by lease and property
Relate tenant, owner, lease, property, charge, due date, and balance so every action has verifiable context.
02
02
Preventive and overdue follow-up
Configure pre-due reminders and overdue sequences based on aging, balance, response, and rules approved by the property manager.
03
03
Coordinated multichannel outreach
WhatsApp, SMS, email, calls, and internal tasks follow approved channels, timing, frequency, and exclusion rules.
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04
Promises, agreements, and partial payments
Record promised dates, partial payments, notes, and next steps to separate active commitments from cases needing intervention.
05
05
Confidence-based reconciliation
Match reference, lease, invoice, amount, and date when data is sufficient; uncertain matches and duplicates remain for review.
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06
Disputes and payments stop outreach
Disputed amounts leave the flow and confirmed payments stop follow-up so settled obligations are not contacted again.
How it works
From open rent charges to applied payments or clear exceptions
The pilot starts with a controlled sample and keeps the property system as the primary source.
- 01
Connect available receivables
Start with Excel, CSV, or an assessed API containing leases, properties, parties, charges, due dates, balances, references, and payments.
- 02
Validate relationships and edge cases
Test leases with multiple charges, partial payments, payments covering several obligations, duplicates, reversals, and incomplete receipts.
- 03
Approve segments and messages
The property manager defines tone, authorized channels, timing, frequency, exclusions, and moments requiring human intervention.
- 04
Certeza coordinates follow-up
The platform runs reminders, records responses and promises, and stops the flow when payment or a dispute is confirmed.
- 05
Reconcile and return results
Reliable payments follow the agreed process; ambiguous cases stay in review before the primary system is updated.
On top of your current operation
Start with files and connect an API after validation
We do not claim native integrations before testing fields, permissions, and security. A pilot can prove the workflow before a deeper connection.
1Excel and CSV
2Property or accounting software
3Bank, gateway, and receipts
4WhatsApp, SMS, email, and calls
Operational outcome
A verifiable history for every lease, obligation, and payment
The pilot measures manual work, unidentified payments, promises, and correct stops without inventing recovery percentages.
Fewer manual matches. More clarity for collections, finance, and owners.
- Receivables organized by lease, property, charge, and due date.
- Promises, partial payments, responses, and next steps remain visible.
- Reliable payments are applied and uncertain matches are isolated.
- Disputes and confirmed payments leave the outreach flow.
Questions from property managers
What must be clear before starting a pilot
A specialized receivables layer for collecting rent without replacing leases, settlements, or accounting.
Rental administration
01Does Certeza replace our property software?
No. The current system continues to manage leases, properties, owners, billing, settlements, and maintenance. Certeza receives the minimum receivables data and returns payments or exceptions under the agreed scope.
02How are tenant, property, and owner related?
The model preserves the lease, property, tenant, owner, charges, and each period obligation. Before automating, we test lease changes, multiple charges, partial payments, and payments covering several obligations.
03Does Certeza receive or hold money?
No. The property manager's bank or gateway processes funds. Certeza can expose the existing link and match references, invoices, amounts, and receipts; uncertain matches always go to review.
04Does it list properties or manage maintenance?
No. Certeza is not a property marketplace, sales CRM, tenant-screening product, or maintenance system. Its scope is collections, promises, follow-up, payments, and receivables exceptions.
05What happens after a dispute or confirmed payment?
The disputed amount is excluded according to the property manager's data. A reliable payment confirmation stops outreach. Duplicates, reversals, and incomplete receipts remain visible for human decision.
06How does a pilot start?
We review managed properties, active leases, monthly volume, the current system, payment sources, and the main friction. We test a read-only sample, agree on rules, and measure before expanding.
Assessment for property managers
Let's find where time is lost between rent charge, outreach, and payment
Tell us how many properties you manage, which system you use, and how payments are identified today.